The onset of the COVID-19 pandemic has caused a surge in the use of digital health care, including among older adults.
The Centers for Medicare & Medicaid Services has expanded the list of telehealth services reimbursable by Medicare, and seniors are using them. According to a survey from Deloitte, more Medicare Advantage members said they used telehealth or virtual health through the first four months of 2020 than during all of 2019.
This increase in technology use among older Americans is not entirely unexpected. While this generation is adopting technology at slower rates than the rest of the population, research shows they’re still more digitally connected than ever. Moreover, seniors are yearning to use more technology in all aspects of their lives, especially in health care. A recent study from CVS Health found that nearly half (45%) of all respondents 65 and older reported that they’d be more likely to