Your article (Students from northern England facing ‘toxic attitude’ at Durham University, 19 October) highlights behaviours that are unacceptable and entirely at odds with our values as a university. I met Lauren White shortly after receiving her report and we will be taking appropriate action.
Durham University believes everyone has the right to study and work in a respectful environment. The vast majority of our community has a positive experience. We do, however, realise we need to do better.
The recent report by our Durham commission on respect, values and behaviour has established what it is like to work and study here, and identifies how we can create positive change. The recommendations of the report are being reviewed and implemented.
We have a number of programmes to encourage students from the north-east of England to apply to Durham or other universities, including our Durham Inspired north-east scholarships and our Levelling